Within 2 hours of ordering we can still change it: contact us with your order number and the correct size, color or design.
After 2 hours the item is already in production. Because every product is made to order, we are unable to refund or exchange items when the size, color, design or personalization you selected was produced correctly, see our Return & Refund Policy.
Please still reach out to us. We understand mistakes happen and we will look for the best option we can offer you.