Shipping & Delivery

My tracking hasn’t updated in several days. Is something wrong?
Usually not. Packages are not scanned at every stop, and carriers can go several days without an update, especially during holiday rushes, bad weather or cu...
Fri, 9 Oct, 2026 at 3:06 AM
How long does shipping take? When will my order ship?
Every item is made to order. Most orders are processed within 1–3 business days (Monday–Friday, excluding US federal holidays). Delivery then takes about ...
Fri, 9 Oct, 2026 at 3:06 AM
How much does shipping cost?
Standard shipping is $6.99 within the United States and $8.99 for international orders. We offer free worldwide standard shipping on orders over $150 (after...
Fri, 9 Oct, 2026 at 3:06 AM
My tracking number isn’t working
A tracking number that shows no results usually means the carrier has not scanned the package yet. Please allow 3–5 business days after your shipping confir...
Fri, 9 Oct, 2026 at 3:06 AM
I used a parcel forwarding service and didn’t receive my order
When a package is delivered to a parcel forwarding company or redirected through a mail forwarding service, we have no control over what happens next and ca...
Fri, 9 Oct, 2026 at 3:06 AM
What if my package is lost in transit?
First, compare the time since shipping with the estimated delivery window in our Shipping Policy. Carriers often skip scans, so a package with no updates fo...
Fri, 9 Oct, 2026 at 3:06 AM
My order is being returned to sender. What now?
A package is returned to sender when the carrier could not deliver it. The most common reasons: The address was incomplete or incorrect (missing apartmen...
Fri, 9 Oct, 2026 at 3:06 AM
Do you offer expedited shipping or local pickup?
Because every item is made to order, we are not able to offer expedited or rush shipping, and we do not offer local pickup, as orders ship directly from our...
Fri, 9 Oct, 2026 at 3:06 AM
Do you ship to my country?
Yes, we ship worldwide, including every US state, Canada, the UK, Europe, Australia and most other countries. Enter your address at checkout to see the ship...
Fri, 9 Oct, 2026 at 3:06 AM
How do I track my order?
Open Track Your Order and enter your order number and email address, or click the tracking link in your shipping confirmation email. Tracking becomes acti...
Fri, 9 Oct, 2026 at 3:06 AM