Personalization & Custom Orders

How does personalization work?
On a personalized product you will see one or more fields for your name, text, date or photo. Fill them in exactly as you want them to appear, including cap...
Fri, 9 Oct, 2026 at 2:57 AM
Can I see a preview of my order before buying?
On homesizy.com, choose your product, fill in the personalization fields and click the Preview button near the options. The preview shows your text or photo...
Fri, 9 Oct, 2026 at 2:57 AM
Can I order a personalized product without a name?
Yes. If a personalization field is required but you do not want any text, simply type a space in the field and continue. The item will be produced without t...
Fri, 9 Oct, 2026 at 2:57 AM
I made a typo in my personalization. Can I change it?
Yes, if you contact us within 2 hours of placing the order. Include your order number and the exact text or option you would like instead, and we will updat...
Fri, 9 Oct, 2026 at 2:57 AM
How do I send my photo or custom details after ordering?
If we need anything from you to make your item (a photo, a clearer image, missing text or a choice between options), we will email you at the address used a...
Fri, 9 Oct, 2026 at 2:57 AM
Why is my order on hold waiting for design approval?
For some custom and photo products our design team prepares a proof and emails it to you before printing, so you can check names, photos and layout. Product...
Fri, 9 Oct, 2026 at 2:57 AM
My personalized item arrived with the wrong name, text or photo
We are sorry about that. First, please compare the item with the personalization shown in your order confirmation email. If the item differs from what you...
Fri, 9 Oct, 2026 at 2:58 AM