1. Estimated Arrival Time
We process orders Monday through Friday, Eastern Standard Time, excluding Post Office holidays: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
To provide you with an estimated timeline for your order, please refer to the following time frame, which covers our most popular products:
2. Production time
The time when your order waits in production queue until being produced. Our production timeline may shift daily depending on overall order volume. ( Bussiness Day)
| Product | Product Time |
| Apparel 3D | 1-3 days |
| Quilt Bedding Set & Blanket | 3-5 days |
| Canvas & Poster | 1-3 days |
| Shoes | 1-3 days |
| Ornament | 1-2 days |
3. Shipping time
The estimated delivery time for our order will depend on your location. While we work closely with our logistics partners to provide you accurate delivery information, delivery times are estimates only and cannot be guaranteed. Once your product(s) are in transit, any delays are outside our control.
| Country | Carrier | Shipping Time ( business days) |
| US | USPS/ UPS/ DHL Ecommerce/Yun Express | 7 - 12 days |
| EU | DHL/ PostNL/ Bpost/ La Poste/ Colis/ Privé/ Correos/ SDA | 7 - 10 days |
| CA | Canada Post | 7 - 15 days |
| AU | Australia Post | 7 - 15 days |
| Others | UPS/ DHL international | 10 - 20 days |
Please note:
- More than 99% of packages will arrive on schedule. However, there are occasional instances where a delay in delivery time is caused by severe weather conditions, foreign customs, or an incorrect address. Do not hesitate to contact us if you find yourself in this situation.
- Send your request to Contact us if you'd like express shipping.
- For modification orders, the production time is expanded 1-2 days.
- For orders delivered at the PO box, please include the zip code plus 4 or 5-digit in your order shipping address.
- A tracking will be emailed to your email when your order is prepared to be dispatched so you can track it all the way to your house.