Shipping & Delivery

The tracking information for my order hasn’t been updated in several days. Is there something wrong?
Our postal service can take some time to scan packages into their mail stream and update the tracking information. Please allow 10-12 days for the carrier t...
Tue, 12 Sep, 2023 at 7:33 PM
When will my order process and ship?
At AVIS89 we work around the clock to get your products delivered as soon as possible. To estimate when you can expect your order, please refer to the time ...
Tue, 12 Sep, 2023 at 7:35 PM
How much does shipping cost?
Each order’s shipping cost is calculated during the checkout process. You can review the options and final shipping costs before completing your purchase in...
Tue, 12 Sep, 2023 at 7:35 PM
My tracking number doesn't work, what should I do?
If your tracking number is not working, it may be because the shipping carrier’s system hasn’t updated yet or the package was not scanned right away. Please...
Tue, 12 Sep, 2023 at 7:36 PM
I've moved and tried using the forwarding service to my new address but I did not receive it?
Please keep in mind that if a forwarding service has been used, we have no control over the shipping progress We will not be liable for any damage, defect,...
Tue, 12 Sep, 2023 at 7:37 PM
What should I do if my package is lost in-transit? It’s been a while since the tracking was last updated.
We've been noticing that most carriers (USPS, DHL eCommerce, UPS, etc) aren't scanning packages as frequently as they normally do. Some packages wil...
Tue, 12 Sep, 2023 at 7:38 PM
My order shows it is being returned to sender, what now?
If an item could not be delivered for any reason, the item would be sent back to the indicated return address. The following are common reasons for item...
Tue, 12 Sep, 2023 at 7:39 PM
The tracking shows my order as being delivered, but I haven’t received it?
We’re sorry to hear that you haven’t received your order. So we can look into this for you please make sure you've done the following.   Carrier m...
Tue, 12 Sep, 2023 at 7:40 PM
Do you offer expedited shipping?
We regret that we are not able to offer expedited shipping. To estimate when you can expect your order, please refer to the time frame: https://avis89.com/a...
Tue, 12 Sep, 2023 at 7:41 PM